Fully Comprehensive IT Support Service Our IT Support service is designed for organisations that require full IT department without the huge overhead cost associated. NOVITECHS will offer you a Virtual IT Team that provides IT services as it was your own IT department. We offer you a dedicated team who understand your IT setting as well as your business with a single dedicated point of contact and free unlimited helpdesk support. We offer comprehensive and proactive service that is backed by closely monitored Service Level Agreement that is designed to give our customers a peace of mind of knowing that qualified engineers are maintaining their IT infrastructure. We offer affordable service with fixed cost per month and no hidden charges. Our pricing is very competitive and considers only the number of workstations in your organisation. We treat all attached peripherals as part of the workstation. We treat every organisation individually because we believe requirements are different and one size doesn't fit all. Call us today for complimentary no obligation assessment of your IT needs. |  |
 | Pay-as-you-use IT Support Service We offer modular IT support service for organisations with limited IT requirement. Our pay-as-you-use support service is ideal for organisations with small IT support needs or require additional resources to supplement their existing IT teams. Our on-call service is a fast way to access to first class IT support at short notice without fixed contract. The service attracts same benefits as our managed services including our first class enterprise class service. All our work are carried out by courteous qualified engineers who go the extra mile to deliver beyond expectation. Our on-call service has flexible pricing scheme to suit organisation’s particular need. Contact us to find out more about how we can meet requirement. |
IT Support Services Unlimited telephone & e-mail IT helpdesk support Remote and on-site IT support with qualified engineers Branch & home-worker IT support IT Installations, upgrades, moves, additions and changes Servers, desktop PC, laptop, network Repair Software installation & upgrades. Dedicated technical manager & engineers | IT Maintenance IT health checks & preventative maintenance System security management Continuous capacity & performance auditing Proactive updating and maintaining systems to prevent downtime Priority response levels and times Standby hardware (Desktop & Laptop PCs, Printers, etc.) for emergencies |
Disaster Management Design, implementation and management of proactive & preventative disaster management system
Disaster recovery and business continuity planning Data integrity & availability management Solutions for protecting data from unauthorised access, virus, spyware, etc. System cleanup, restore and rebuilding Reduced recovery time for managed services customers |
